A CCS team member
CCS CallCare Solutions

Every call is handled with care.

Customer support, healthcare back office and sales, run by a managed remote team across the Philippines, with every interaction logged and reported.

VoiceEmailLive chatSocialTechnical supportHelp deskMedical transcriptionInsurance verificationPrior authorizationDME supportPatient schedulingLead generationAppointment settingRetention

How we work

A remote team, run like a floor.

Our agents work from home across the Philippines. The work is still scheduled, supervised and logged the same way. You get the recordings, the outcomes and the numbers, wherever it happens.

The CCS team

Services

Three lines of work.

Take one line, or hand us the whole function.

A CCS customer support agent

Customer support

Voice, email, live chat and social.

A CCS healthcare back office specialist

Healthcare back office

Specialist work for clinics and providers.

A CCS sales agent

Sales

Lead generation, appointment setting and retention.

Our people

The people who pick up.

A CCS specialist

Contact

Let's talk.

A real person replies, usually the same day. Tell us the work and we will scope it.